Inspired by well designed smart home products like the Nest thermostat we have set out to develop a home security application which provides the user a frictionless means of monitoring their system status, configuring it’s actions to suit their needs and toggling between its various states.
Guardian will give users who feel like they don’t need, can’t understand or can’t afford the industry standard security products a tool they can instantly grasp, easily afford, and quickly derive value from.
Role: UX Designer
Project Type: Graduation school class project
Project Span: 10 weeks
Project Spec: Learn all components of the UX process from start (research) to initial stages of design (prototype)
We will take guidance from the minimal aesthetic and humane industrial design of products like Nest to implement a mobile, intuitive and utterly clear system for assuring users of their personal and material safety.
Simple navigation, understandable alerts and notifications and a robust but accessible feature set will make activation, configuration and ongoing use a fast and delightful experience.
For our team’s user research component we employed three methods. To broadly understand our problem space we conducted a 10 question survey, distributed on the internet via a convenience sample. To gain a deeper understanding of our target users we conducted a series of interviews with friends and family. Finally, to evaluate the state of the industry and learn from patterns in the existing market we conducted a competitive analysis, investigating products and services which address the smart home security arena.
Question Survey Results
Taking the results from our research we were able to develop three different personas.
Together and separately the team went through whiteboarding sessions to let our imaginations and ideas flow.
A model of primary navigation through Guardian’s information architecture.
A model of user actions through Guardian’s UI.
Over the course of our user research and prototype evaluation, we came to the following requirements for our final design.
- Tool-free installation
- Modular configuration
- Collection of different sensor types (e.g. contact, motion, carbon monoxide, etc.) all of which are connected to in-home cloud-enabled hub.
- Ability to configure and manage the system through simple and intuitive software applications installed on the user’s personal devices.
Example of some of the screens from the app.
Below is a video running through a few different scenarios.